Thank you for shopping with Namami – your trusted source for pure, organic, and natural products from Assam. Below you will find all the important details about how we process and ship your orders:
📦 Delivery Coverage:
- We ship orders across India via reliable courier partners (Delhivery, Blue Dart, India Post, etc.).
- Shipping to select international locations (such as Dubai, Singapore, etc.) starting soon.
⏱️ Order Processing Time:
- All orders are processed within 1–2 business days after receiving payment.
- Orders placed after 5 PM will be processed the next business day.
- We do not ship on Sundays or public holidays unless scheduled.
🚛 Estimated Delivery Time:
| Location | Est. Delivery Time |
|---|---|
| Assam & North-East | 2–3 working days |
| Metro Cities | 4–5 working days |
| Other Cities | 5–7 working days |
| Remote Areas | 6–9 working days (approx.) |
Delivery timelines are approximate and may vary due to external courier delays.
💰 Shipping Charges:
| Order Value | Shipping Fee |
|---|---|
| ₹0 – ₹499 | ₹50 – ₹80 (based on weight) |
| ₹500 and above | FREE Shipping |
| Bulk/wholesale orders | Based on weight & pincode (contact us) |
📦 Order Tracking:
Once your order is shipped, you will receive a tracking link via:
- SMS / Email / WhatsApp from Namami
- Our customer care team is available in case of delays
❌ Delivery Issues:
- In case of damaged, tampered, or missing products, report to us within 48 hours of delivery
- We do a thorough quality check before dispatch and ensure safe packaging
📞 Need Help?
If you have questions or face issues with your delivery, simply reach out:
- 📧 support@namamiagro.in
- 📞 +91-88229 22181
- 💬 Available on WhatsApp | Mon–Sat | 10 AM – 6 PM
📌 Note:
Namami reserves the right to update this Shipping Policy from time to time. In case of uncontrollable delays (natural disasters, strikes, etc.), we will keep you informed proactively.